We believe in the transformative power of HR.

OUR APPROACH

OUR SERVICES

OUR EXPERTISE

INSIGHTS & CASE STUDIES

We equip businesses of all sizes with the HR skills, data, and expertise to enable them to achieve HR transformation and gain competitive advantage.

With skills gaps, improved business outcomes and HR efficiency among the key drivers behind a company’s choice to outsource, we understand that outsourcing HR is a nuanced strategic decision which is different for every organisation. Our consultative, highly personalised process rooted in expertise and insight, ensures we offer the right solutions at the right time.

With the freedom to think differently, our diverse teams work as an extension of your business, either working hand in hand with your internal HR team or plugging in as your HR team. By working in true partnership, our HR experts support organisations to manage the employee experience and rapid evolution of the workforce whilst ensuring that the personality of the business is respected, and legal compliance is retained.

An outsourced HR solution can streamline operations, reduce costs, ensure compliance and provide real business value. As innovators with people at our heart, we connect organisations with the people, processes, technology, and expertise to deliver intelligent solutions, better experiences, and strategic impact.

major HR outsourcing clients

clients provided with project-specific support

ER cases processed in the last 12 months

Managed the TUPE of over 300 individuals in the past 18 months with a retention rate of 98%

%

success rate on all cases handled

HOW WE DO IT | OUR SERVICES

An outsourced HR solution can streamline operations, reduce costs, ensure compliance and provide real business value.

We work in true partnership adapting our methodology and advice per client need however, our core range of services can be split into 3 categories:

1. Documentation and collateral

We review your HR documentation and collateral with purpose, providing a holistic review of your current HR policies that take into consideration your strategy, operational needs, tone of voice and culture. Recognising that many organisations are ambitious to create a culture that is both inspiring and inclusive, we work to ensure that your HR policies and documentation not only reflect this goal but facilitate it.

A non-exhaustive list of the documents that we review are; terms of employment, employee handbooks, policies, procedures, letters and HR collateral. In addition to highlighting any compulsory legislation changes, we will make recommendations for areas of organisational change and propose methods of achieving these.

As part of the solution, we can provide training masterclasses for specific areas which are beneficial to your in-house team.

2. HR support and ER case management

Our agile team of minimum CIPD Level 5 qualified HR Assistances, Advisors and Business Partners provide instant guidance to allow the swift and successful resolution of any employee relations or employment law issues, supported by a team of specialist employment solicitors.

Our support includes, but is not limited to:

  • Holding and conducting investigations
  • Holding grievance or grievance appeal meetings
  • Attendance at redundancy and TUPE consultation meetings
  • Mediation
  • Assist, draft and support settlement agreements, post-employment legal matters and provide commercial legal advice

3. Insight and reporting

We provide data-rich foresight and technical expertise to aid businesses in making smart decisions in which to drive HR transformation. We ensure that businesses make the right decisions, offering insight into a vast arrange of areas from engagement and retention to absenteeism, wellbeing, and productivity. We are guided by your business and provide data and evidence in line with your business needs.

Reports can include, but are not limited to:

  • Top business areas with repeated ER issues to help you identify needs for change
  • Top users, to allow you to identify potential training needs
  • Low users, to allow you to understand the areas in your business with the lowest ER issues
  • Advice Summary reports
  • Ongoing case management

OUR EXPERTISE

We place our clients and their colleagues first, priding ourselves on long term, pro-active relationships.

Experience matters: we have lots of it.

We operate an Ulrich model, meaning that individually, our CIPD accredited HR professionals are subject matter experts, with a precise understanding of employee relations, talent management, wellbeing, and change management. Together, our diverse team combines this expertise to offer a one-stop-shop for businesses seeking expert HR support.

 Our team have successfully:

  • Managed the TUPE of over 300 individuals in the past 18 months with a retention rate of 98%.
  • Managed a Group redundancy programme which involved over 300 people with only 1 appeal.
  • Managed over 150 ACAS Conciliation case to successful resolution.
  • Have had only 1 tribunal case within the last 10 years.
  • Successful worked with Trade Unions to re-negotiate collective agreements.

We aim to add value to the right people, in the right places.  We deliver on our promises, if we don’t know the answer, we’ll be honest and find someone who does.

WE’RE HERE FOR YOU

Want to transform HR into a powerful and strategic department? Talk to us.

An outsourced HR solution can not only streamline operations, reduce costs and ensure compliance but provide real business value, revolutionising retention, culture, and experience.

INSIGHTS & CASE STUDIES

Educate, inform, inspire

J Murphy and Sons: the power of having full visibility of the contractor workforce

J Murphy and Sons: the power of having full visibility of the contractor workforce

Continually in need of the industry’s most skilled labour to support its own teams and meet sophisticated specifications for projects across rail, energy, natural resources and other sectors, J Murphy and Sons required greater control over its contractor workforce to achieve costs savings and improved governance. Having never had a dedicated contingent recruitment partner in place and regularly spending millions of pounds a year on hiring, it went out to tender to source an expert that could create a more efficient strategy.

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